A farming family walking together across a green paddock
Sustainability @ Norco

Creating a sustainable farming future for generations to come.

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Our co-operative

Norco is proud to be Australia’s oldest and largest 100% farmer-owned dairy co-operative.

For over 130 years, we have remained deeply rooted in our founding values of community, resilience, and shared success. Our commitment to supporting local communities and the broader dairy industry has never wavered, as it is built on mutual respect and the trust of our Farmer Members, customers, and consumers. Through generations of change, Norco has evolved with purpose, adapting to challenges, embracing innovation, and leading in sustainability. Today, we continue to grow as a community-driven business, dedicated to creating long-term value and sustainable farming practices for many generations to come.

1895Established
131Years of community, resilience & shared success
100%Farmer-owned dairy co-operative

Our sustainability framework

As a Co-operative, our sustainability framework places Our People at the centre of our approach, supported by our Commitments to Our Planet and Our Product. Together, these goals guide our actions to build a more resilient, lower-impact farmer-owned co-operative that creates long-term value for our Farmer Members, employees, customers and communities.

Building for the future. Stronger together

We grow and innovate responsibly across Our Planet and Our Product, and invest the benefits back into Our People and the community.

A seedling growing out of green pasture
A Norco farmer standing with Jersey cows in a sunlit paddock
01Our Planet

We protect and respect the natural environment

Sustainable operation

We are committed to reducing the carbon emissions of our operations. Our target is 30% carbon intensity reduction in scope 1 and 2 by FY30, from a FY20 baseline. To support the delivery of our decarbonisation goals, all our manufacturing factories have targeted KPIs to reduce energy and water consumption.

Net zero future

To align with climate science, we commit to do what is commercially practical to achieve net zero emissions in our supply chain by FY50. We promote initiatives to reduce our carbon emissions and policies to ensure our strategy aligns with action.

30%Carbon intensity reduction in scope 1 & 2 by FY30 (FY20 baseline)
FY50Net zero emissions in our supply chain
The Norco team together in uniform
Two farmers talking on a tree-lined farm track
02Our People

We support our people and the community

Safe and inclusive culture

We foster a safe, inclusive and engaged workplace that supports wellbeing, mental health and future-ready skills, while continuing to eliminate all lost time injuries across our business.

Co-operative community

Our co-operative model ensures fair pricing and profit-sharing among Members, with profits reinvested into local communities to drive shared success.

Profits reinvested into local communities to drive shared success.
Norco and Cape Byron ice cream tubs with Norco fresh and chocolate milk
Empty milk bottles moving along a Norco factory production line
03Our Product

We create products that provide long-term value

Product excellence

We commit to deliver top quality and excellence in our product.

Circular packaging

We are committed to minimising our environmental impact by innovating and choosing sustainable packaging materials, reducing waste generation, and diverting waste from landfill. Our circular packaging goal is measured by the Australian Packaging Covenant Organisation (APCO) reporting performance

APCOView our APCO Action Plans and Member Certificate
What guides us

Our values

Authenticity
Diversity
Connection
Agility
Sustainability Impact Report

As we mark Norco’s 131st year, we are proud to share our continued journey toward a greener and more resilient future.

From reducing emissions and optimising energy use in our manufacturing factories, innovating with circular economy packaging designs, and fostering a thriving workplace and a co-operative community, our sustainability strategy reflects our commitment to long-term impact.

Our voluntary sustainability impact report offers a transparent overview of how we are aligning our purpose with performance, and features our progress and vision for the road ahead.

See our Sustainability Impact Report FY26

View the FY26 report